FAQs

DO YOU ACCEPT RETURNS OR OFFER EXCHANGES?
Please contact us with your concern or request. We’ll do our best to make things right or send a refund.

DO YOU WHOLESALE?

For information about selling Blue Lobster merchandise at your retail store or online contact mark@bluelobsterpuzzles.com

DO YOU OFFER COUPONS OR DISCOUNTS?

MISSING OR BROKEN PIECE?

Email a photo of the area around the missing piece to mark@bluelobsterpuzzles.com and we will replace the piece.

HOW CAN WE BE FEATURED ON YOUR WEBSITE OR SOCIAL MEDIA ACCOUNTS?

Tag us in your social media posts for a chance to be featured!

@BlueLobsterArt #BlueLobsterArt

HOW MUCH IS SHIPPING?

Shipping cost is figured automatically at check out. Orders of 1-3 puzzles typically cost $7-$12 to ship depending on where you live. Typically delivery will be via Blue Lobster courier along the Wasatch Front or USPS 2-day priority mail throughout the rest of the United States. International shipping costs are determined automatically at checkout.

NOTE FOR INTERNATIONAL CUSTOMERS

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.

WHEN WILL MY ORDER SHIP?

Our turnaround time is 1-2 business days from your order being placed to the order being shipped out. To inquire about expedited shipping please email mark@bluelobsterpuzzles.com

WHEN WILL I RECEIVE MY ORDER?

United States: shipping usually takes 2 to 6 days.

Canada: shipping usually takes 7 to 14 days.

Everywhere Else: shipping usually takes 10 to 28 days.

*Shipping times may vary based on weather, location, holidays, customs processing, etc.